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In compliance with UK and European data protection regulations, this privacy policy explains what personal information we collect from you when you visit our website or are a recipient of our services.


We are committed to processing personal information about our customers in ways that comply with legal and regulatory obligations, and to being clear with customers about what we do with their personal information.


Data Collection

We may collect personal information which we receive when:


you use our website

you use our services

you contact us or

you are a recipient of our services.


We may collect the following types of information:


your name, address, email address, telephone number(s) and other contact details

information required to provide you with a service, and details of our services that you have used

your company’s name, your position in the company; the company’s address, company’s email address and telephone number

your payment information such as credit or debit card details and bank account details.


Website Cookies


Although we aren’t currently using cookies, we may well use cookies on this website in the future. If we do so, then we will update this policy.


Cookies are small files of letters or numbers downloaded onto a device when users access websites. They are widely used in order to make websites work, or work more efficiently, as well as to provide service information to the owners of the site.



Why Do We Collect This Information?

We collect your personal information to:

provide you with services that you may request from us.

meet our legal and regulatory obligations. 



How Do We Collect This Information?

We collect personal information:

directly from customers: e.g. when a customer signs up to receive our services or registers on our website

from publicly available sources: e.g. social media (such as LinkedIn), internet services, company websites etc.


We are committed to keeping your information up to date as far as is reasonably possible. However if you believe that we have made an error, then please contact us as we have outlined below and we will use reasonable endeavours to correct.


Keeping Your Information Safe and Secure

We committed to keeping customers’ personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost. We have been Cyber Essentials certified since 2016, and IASME certified since January 2018.

Third Party Access

Access to your personal information is only allowed when required by law, we do not, and will never, sell or share your personal information with third parties.


How Long Do We Keep Personal Information?

We will only retain customers’ personal information for as long as it needs it to carry out a particular purpose or meet a particular obligation.



If you have consented to receive marketing information, you may opt out at a later date by writing to us at From time to time we may send our Business customers information about our products, services and details of future events.


You have a right at any time to stop us from contacting you for marketing purposes.  If you do not wish to receive this information, then please either unsubscribe or contact us at and we will remove you from the marketing list.


Legitimate Interest

From time to time, we may process your information as part of day to day running. It is in our interests to ensure that our processes and systems operate effectively in order that we can continue the high quality of service to you.


This may include processing your information to:


Monitor, maintain and improve internal business processes. We seek to improve the quality of service to you;

To send you relevant marketing information which we believe may be of interest to you;

To perform credit assessments


Your Rights

Under the General Data Protection Regulation (GDPR), you have a number of important rights free of charge. These include the right to:


Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

Require us to correct any mistakes in your information which we hold

 Require the erasure of personal information concerning you in certain situations

Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third party in certain situations


Object at any time to processing of personal information concerning you for direct marketing


Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you. We do not currently carry out any such processing


Object in certain other situations to our continued processing of your personal information


Otherwise restrict our processing of your personal information in certain circumstances


Links To Other Websites

Our website and privacy policy may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.



Access To Personal Information

To make a request to us for any personal information we may hold, we need you to contact us by writing to the address provided below:


Dave Kearns

The Innovation Centre

Binley Business Park

Harry Weston Road




Or by emailing us at


We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Changes To Our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in Sept 2018


How To Contact Us

Please contact us if you have any questions about our privacy policy or about information we hold about you:


By email :

Or write to us at: Dave Kearns, The Innovation Centre, Binley Business Park, Harry Weston Road, Coventry, CV3 2XT

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